Terms & Conditions

Before accessing or using certain features or sections of the Platform, you may be required to accept additional terms and conditions by clicking on buttons such as "I Accept", "I Agree", "Okay", "I Consent", or any similar option indicating your acceptance ("Click-Through Terms").

By clicking such buttons or continuing to use the relevant feature or service, you expressly acknowledge and agree to be bound by the applicable Click-Through Terms. Your acceptance shall constitute a valid and legally enforceable electronic consent under applicable laws.

The Company reserves the right to update, modify, amend, or revise these Terms and Conditions at any time without prior notice. Any such changes shall become effective immediately upon being published on the Platform and shall supersede all previous versions.

You are responsible for reviewing the Terms and Conditions periodically to stay informed of any updates or changes. Your continued access to or use of the Platform and/or Services after the revised Terms and Conditions are published shall constitute your acknowledgment, acceptance, and agreement to be bound by the updated Terms and Conditions.

Any reference to the "Terms of Service" or "Terms and Conditions" shall mean the latest version available on the Platform.

These Terms and Conditions govern your access to and use of the Platform and the services provided by the Company, including but not limited to vehicle rental bookings, subscriptions, and the use of two-wheeled vehicles such as motorcycles, scooters, and other similar modes of transportation, together with all related features, content, and functionalities (collectively referred to as the "Services").

The Company may, at its sole discretion, update, modify, improve, suspend, or discontinue any part of the Platform or Services from time to time, including the introduction of new features or enhancement of existing functionalities, in order to improve user experience, security, and performance.

You acknowledge and agree that certain updates or upgrades to the Platform may be necessary for the proper functioning of the Services. The Company shall provide support and functionality only for the latest available version of the Platform, and you agree to install all updates made available to you from time to time.

• 4.1. Eligibility

  By accessing or using the Platform, you confirm that you are at least 18 years of age and are legally competent to enter into a binding agreement under applicable laws. The Platform and Services are available only to persons who are capable of entering into legally enforceable contracts.

  Persons who are considered incompetent to contract under applicable law, including minors, persons of unsound mind, or undischarged insolvents, are not permitted to access or use the Platform or Services.

• 4.2. Account Registration

  To use the Services, you must create and maintain an account on the Platform ("Account"). While creating your Account, you agree to:

  • 4.2.1. Provide accurate, complete, and up-to-date information;
  • 4.2.2. Promptly update your information whenever there is any change;
  • 4.2.3. Permit the Company to verify your identity and information through documents, records, or any other information required under applicable law; and
  • 4.2.4. Comply with all applicable policies, guidelines, and standards published by the Company from time to time. You shall not create an Account using false information, impersonate another person, or use an Account that you are not authorized to use.
• 4.3. Documents Required for Availing Services

  Users must upload valid documents on the Platform for verification before renting a vehicle.

  For Indian Users:

  • A valid original Indian Driving License (Learner's License will not be accepted);
  • Aadhaar Card; Where the mobile number linked to the Aadhaar Card differs from the registered mobile number provided on the Platform, the Company may require additional supporting documents;
  • Passport, mandatory for bikes above 500cc; and
  • Selfie (Current photo of the User)

  For International Users:

  • Valid driving license issued by the home country;
  • Valid International Driving Permit (IDP);
  • Valid Passport;
  • Valid Visa; and
  • Selfie (Current photo of the User)
• 4.4. Physical Verification and Security Documents

  At the time of vehicle pickup, the User must carry the original versions of all documents uploaded on the Platform for physical verification by the Company.

  The Company will retain any one of the original documents submitted by the User as a security deposit during the rental period. Such document shall be returned to the User upon successful return of the vehicle and completion of all rental formalities, subject to compliance with these Terms and Conditions.

You are solely responsible for maintaining the confidentiality and security of your Account credentials and for all activities carried out through your Account, whether authorized by you or not.

You agree to immediately notify the Company of any unauthorized access to or use of your Account. The Company shall not be responsible for any loss or damage arising from your failure to protect your Account information.

If any information provided by you is found to be false, inaccurate, incomplete, misleading, or outdated, or if the Company reasonably believes such information to be incorrect, the Company reserves the right to suspend, restrict, blacklist, or terminate your Account and deny access to the Platform or Services, without prior notice.

• 6.1. Subject to your compliance with these Terms and Conditions, the Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform and Services solely for your personal and non-commercial use.
• 6.2. You may access, view, and download content available on the Platform only to the extent permitted by the Company and solely for lawful use in connection with the Services. Except as expressly permitted under these Terms, you shall not copy, reproduce, modify, distribute, sell, license, transfer, publish, display, perform, transmit, create derivative works from, or otherwise exploit any part of the Platform, Services, or content available on the Platform.
• 6.3. All intellectual property rights, including but not limited to trademarks, logos, software, designs, text, graphics, and other content available on the Platform, are owned by or licensed to the Company. Nothing contained in these Terms shall be construed as granting any ownership rights or licenses in respect of such intellectual property, except for the limited right to use the Platform as expressly stated herein.
• 6.4. The license granted to you is personal to you and may not be assigned, transferred, sublicensed, or shared with any other person. You shall not allow any third party to access or use the Platform or Services through your Account.

• 7.1. Booking and Payments
  • 7.1.1. All bookings and payments must be made through the Platform using the available online payment methods.
  • 7.1.2. The applicable rental charges displayed on the Platform shall be payable in advance. The Company reserves the right to revise pricing, charges, or fee structures at any time.
  • 7.1.3. The Company shall issue an invoice for the Services availed by the User.
  • 7.1.4. Multiple payment methods, including debit cards, credit cards, net banking, UPI, and other supported payment options, may be made available on the Platform.
  • 7.1.5. The Company shall not be liable for any payment failures, delays, or losses arising from transactions processed through third-party payment gateways. However, the Company may, at its discretion, assist the User in resolving payment-related issues.
  • 7.1.6. Any applicable payment gateway charges, bank charges, taxes, or regulatory fees shall be borne by the User.
• 7.2. Rental Extension
  • 7.2.1. If the User wishes to extend the rental duration, the additional rental charges must be paid through the Platform, subject to vehicle availability and approval by the Company.
• 7.3. Security Deposit
  • 7.3.1. The Company may require a refundable security deposit for certain vehicles if the submitted documents are found to be invalid, unverifiable, or unsatisfactory or if the User does not have any documents to be submitted as security.
  • 7.3.2. The security deposit may be adjusted against damages, penalties, unpaid dues, late charges, or any other liabilities arising during the rental period.
  • 7.3.3. Subject to deduction of applicable charges, the refund of the security deposit shall generally be processed within 3 (three) to 7 (seven) working days from completion of the trip or rental period.
  • 7.3.4. The refund shall be credited to the original payment source used by the User. The Company shall not be responsible for delays caused by banks or payment service providers.
• 7.4. Cancellation and Refund Policy
  • 7.4.1. Cancellation Charges
    • 7.4.1.1. Between 24 and 72 hours before pickup: 85% refund.
    • 7.4.1.2. Between 6 and 24 hours before pickup: 75% refund.
    • 7.4.1.3. No-show bookings: No refund.
  • 7.4.2. Cancellation Due to Document Verification Failure – Deduction of 25% of the rental amount if:
    • 7.4.2.1. The User fails to provide valid documents;
    • 7.4.2.2. Identity verification is unsuccessful;
    • 7.4.2.3. The User is not physically present at pickup;
    • 7.4.2.4. Another person attempts to collect the vehicle on the User's behalf; or
    • 7.4.2.5. Submitted documents are invalid or incorrect.
  • 7.4.3. No refund shall be provided for early vehicle return or early trip completion.
  • 7.4.4. If the User repeatedly fails to make payments despite reminders, the Company may terminate the rental and forfeit any security deposit, if paid.
  • 7.4.5. If the vehicle is used for any illegal, unlawful, or prohibited activity, the Company may immediately seize the vehicle, terminate the Services, and forfeit the security deposit, if paid.
  • 7.4.6. No refund shall be issued for early termination or early return of the rental vehicle.
• 7.5. Delayed Return Charges

  A grace period of 30 (thirty) minutes shall be allowed for vehicle return. Delay charges beyond the grace period shall apply as follows:

  • Scooters: ₹100 plus hourly rental charges plus applicable taxes.
  • Bikes below 500cc: ₹250 plus hourly rental charges plus applicable taxes.
  • Bikes above 500cc: ₹500 plus hourly rental charges plus applicable taxes.
• 7.6. Vehicle Maintenance and User Responsibility
  • 7.6.1. The User is responsible for maintaining the vehicle in good condition during the rental period, including checking engine oil levels, brakes and other basic checks.
  • 7.6.2. The Company shall not be responsible for punctures, cleanliness, or minor maintenance issues arising during usage.
  • 7.6.3. The User must immediately inform the Company of any accident, breakdown, or mechanical issue.
  • 7.6.4. No repair, modification, or mechanical work may be carried out without prior approval from the Company.
  • 7.6.5. Any damage or mechanical failure caused due to negligence, misuse, or improper maintenance by the User shall be the User's responsibility.
  • 7.6.6. During monthly plans, the User shall provide odometer readings every 30 (thirty) days or as requested by the Company.
• 7.7. Doorstep Delivery and Pickup
  • 7.7.1. Vehicle delivery and pickup are subject to availability and operational feasibility at additional costs.
  • 7.7.2. The User must be present at the agreed location and time for delivery or pickup.
  • 7.7.3. The User must inspect and test ride the vehicle before accepting delivery and immediately report any visible damages with supporting photographs.
  • 7.7.4. Once the vehicle is accepted by the User, delivery shall be deemed complete.
  • 7.7.5. If the User is unavailable at the scheduled delivery time or requests rescheduling, an additional fee of INR 500/- plus applicable taxes may apply.
  • 7.7.6. Failure to return the vehicle at the agreed pickup time may attract a rescheduling fee of INR 500/- plus applicable taxes for every attempt.
• 7.8. Company Rights

  The Company reserves the right to:

  • Refuse or discontinue Services to any User;
  • Suspend or terminate any booking, subscription, or Account;
  • Recover applicable dues, penalties, damages, or losses; and
  • Take appropriate action if the User violates these Terms, applicable laws, or Company policies.
• 7.9. General

  These additional terms are supplementary to the general Terms and Conditions of the Platform. In the event of any conflict, these provisions shall apply specifically to the relevant rental service availed by the User.

The rental charges do not include the cost of fuel. The Company may provide a minimal quantity of fuel at the time of vehicle handover solely to enable the User to reach the nearest fuel station.

Where the vehicle is delivered with a specified fuel level (including full tank, quarter tank, half tank, or any other indicated level), the User shall return the vehicle with the same fuel level as at the time of delivery.

Any shortfall in fuel level at the time of return may be charged to the User based on applicable fuel refill costs and/or service charges as determined by the Company.

The Company shall not be liable to provide any refund, adjustment, or reimbursement for any unused or surplus fuel remaining in the vehicle at the time of return.

The Company or its authorized third-party partners may, at their sole discretion, issue coupons or cashback from time to time, each governed by specific terms and conditions.

• 9.1. Coupons

  Coupons are promotional instruments that may provide discount benefits on eligible bookings made through the Platform. Coupons apply only to the applicable service charges and do not include or offset any taxes, duties, or statutory levies payable on the transaction.

  Any Coupons issued to a User in cases of booking cancellations or other circumstances determined by the Company are non-transferable and may be subject to additional terms as specified at the time of issuance.

• 9.2. Cashback

  Any cashback awarded to the User in connection with a booking or cancellation shall be subject to the validity period specified at the time of issuance or as may be updated by the Company from time to time. Cashback must be utilised within the stated validity period, failing which it shall automatically lapse without prior notice.

  Cashback is non-transferable and cannot be assigned, sold, or shared with any other user.

  Cashback may be applied only towards eligible service charges and shall not be applicable to or used for payment of any taxes, duties, or other statutory levies payable on the transaction.

• 10.1. Excess Kilometres

  If the User exceeds the applicable kilometre limit under the booking, excess kilometre charges shall be calculated at the time of vehicle return. The User shall be required to pay such charges immediately at the time of drop-off.

• 10.2. Damages

  The vehicle shall be inspected at the time of return. Any damages identified during inspection shall be assessed in accordance with the Company's damage policy, and the applicable charges shall be payable by the User immediately at the time of drop-off.

• 10.3. Over-Speeding

  The User shall operate the vehicle within the prescribed speed limits communicated in the Most Important Terms and Conditions prior to payment, or the speed prescribed by the local governing authority, whichever is lesser. All rental vehicles are equipped with GPS tracking and speed monitoring systems.

  Speeding violations shall be monitored and recorded. The first three (3) consecutive violations/alerts shall be charged at a flat rate of INR 250/- plus applicable taxes. Any further violation/alert beyond the initial three (3) alerts shall continue to be charged at INR 250/- plus applicable taxes per alert.

• 11.1. You shall use the Platform only for lawful purposes and in accordance with these Terms and any additional policies issued by the Company from time to time.
• 11.2. You agree to comply with all applicable local, state, and national laws and regulations while using the Platform and availing the Services.
• 11.3. You shall promptly notify the Company of any technical issues, errors, or malfunctions encountered on the Platform.
• 11.4. You shall not, and shall not permit any third party to, upload, post, transmit, store, or share any content or material that:
  • 11.4.1. Violates any applicable law or belongs to another person without authorization;
  • 11.4.2. Infringes intellectual property or other proprietary rights;
  • 11.4.3. Is abusive, threatening, harassing, defamatory, obscene, fraudulent, or deceptive;
  • 11.4.4. Impersonates any person or entity;
  • 11.4.5. Misleads or deceives recipients regarding origin or authenticity of information;
  • 11.4.6. Contains viruses, malware, or any harmful code designed to disrupt systems;
  • 11.4.7. Is patently false, misleading, or intended to harass or cause harm.

  The Company reserves the right to suspend or terminate any Account at its sole discretion, with or without notice, including where there is a suspected violation of these Terms.

• 11.5. You shall not share or transmit any content that:
  • 11.5.1. Is harmful to minors below the age of 18 (Eighteen) Years;
  • 11.5.2. Threatens national security, public order, or sovereignty, or incites unlawful activity;
  • 11.5.3. Is hateful, discriminatory, obscene, invasive of privacy, or otherwise unlawful;
  • 11.5.4. Infringes any intellectual property rights;
  • 11.5.5. Violates any applicable law.
• 11.6. You shall not:
  • 11.6.1. Engage in any activity that imposes an unreasonable or excessive load on the Platform infrastructure;
  • 11.6.2. Interfere with or disrupt the functioning of the Platform;
  • 11.6.3. Bypass or attempt to bypass security or access controls;
  • 11.6.4. Reverse engineer, decompile, disassemble, or derive source code from the platform (except where permitted by law);
  • 11.6.5. Modify, copy, or create derivative works of the platform; or
  • 11.6.6. Rent, lease, sell, or transfer any rights granted under these terms.
• 11.7. You shall not use the Platform, Services, or any User data to create a competing product or service.
• 11.8. You shall immediately notify the Company of any unauthorized access to or use of your Account.
  • 11.8.1. Each Account is personal to the User and shall not be shared. Any use of an Account by another person shall be treated as unauthorized.

• 12.1. You may provide only information that you own or are legally authorized to use. All personal information collected shall be used in accordance with the Company's Privacy Policy and applicable law.
• 12.2. The Company may allow Users to update Account information, subject to verification and approval where required.
• 12.3. The Company may store, retain, or delete data in accordance with its internal retention policies. While reasonable efforts are made to ensure data availability, the Company shall not be liable for loss, corruption, or unavailability of data due to third-party service failures or events beyond its reasonable control.
• 12.4. The Company may retain or disclose User information if required by law or where necessary to:
  • 12.4.1. Comply with legal obligations or government requests;
  • 12.4.2. Enforce these terms;
  • 12.4.3. Address claims of rights violations;
  • 12.4.4. Prevent fraud, security issues, or technical problems; or
  • 12.4.5. Protect the rights, property, or safety of the company, users, or the public.

• 13.1. Vehicles shall be used strictly for personal use. Any misuse shall constitute a material breach of these Terms.
• 13.2. The User is solely responsible for the vehicle during the rental period.
• 13.3. Users shall comply with the following conditions:
  • 13.3.1. Vehicles must be handled with care, especially by inexperienced riders; and Vehicles with higher engine capacity must be operated with due care and caution, particularly by users who are new/inexperienced with such vehicles.
  • 13.3.2. Eligibility to operate vehicles shall be determined as follows:
    • 13.3.2.1. Users who are 18–20 years of age may ride vehicles having an engine capacity of below 200cc.
    • 13.3.2.2. Users who are 21 years of age or older may ride vehicles of any engine capacity, including superbikes.
  • 13.3.3. Helmets and appropriate riding gear are mandatory; The Company reserves the right to deny a booking or handover of the vehicle if the User is found wearing inappropriate attire or gear, including but not limited to flip-flops, sandals, shorts, or otherwise unsuitable clothing or protective equipment. 50% refund shall be processed in such cases.
  • 13.3.4. Mobile phone holders are used at the User's own risk;
  • 13.3.5. Bookings and extensions are subject to availability;
  • 13.3.6. Only the registered User may operate the vehicle;
  • 13.3.7. Vehicles must be picked up and returned at designated locations;
  • 13.3.8. The User must inspect the vehicle at pickup, report issues immediately and take photos of the same;
  • 13.3.9. Vehicles are insured, but Users are responsible for any personal insurance requirements;
  • 13.3.10. Use of the vehicle is at the User's own risk;
  • 13.3.11. Vehicles must be returned in the same condition, subject to normal wear and tear;
  • 13.3.12. Excessively dirty vehicles may incur cleaning charges up to INR 200/-;
  • 13.3.13. Fuel, tolls, roadside assistance, and taxes are excluded from rental charges;
  • 13.3.14. Users are responsible for traffic violations and related penalties;
  • 13.3.15. Towing costs arising from misuse shall be borne by the User;
  • 13.3.16. Vehicles are GPS-enabled and over-speeding/rash driving may attract penalties up to INR 250/- plus applicable taxes per instance;
  • 13.3.17. The Company is not responsible for loss of personal belongings left in the vehicle, though reasonable efforts may be made to return them.

• 14.1. One (1) complimentary helmet shall be provided per booking at no additional cost.
• 14.2. Additional helmet and other accessories, if required, may be rented at the time of vehicle pickup, subject to availability and applicable charges.
• 14.3. A User may rent a maximum of one (1) additional helmet per booking, subject to availability.
• 14.4. In the event of loss, damage, or misuse of any helmet or other accessories provided, the User shall be liable to pay the full replacement cost of the respective accessory, excluding any rental charges already paid. For helmets, a replacement charge of INR 1,000/- (Indian Rupees One Thousand Only) per helmet shall apply, unless otherwise specified for other accessories.

• 15.1. User Responsibility

  The User shall be responsible for all costs arising from any damage to, loss of, or theft of the Vehicle or its parts during the rental period, regardless of fault. Any part that cannot be repaired shall be compensated at its prevailing market value.

• 15.2. Assessment of Damage

  The Company shall inspect the Vehicle and its parts to determine any damage. The following shall apply:

  • 15.2.1. Any damage that existed prior to handover of the Vehicle and was jointly acknowledged by the User and the Company shall not be charged to the User.
  • 15.2.2. Any tear in the seat cover shall be chargeable and the User shall bear the cost of replacement. Normal opening of stitched joints shall not be considered damage.
  • 15.2.3. Any damage beyond normal wear and tear shall be chargeable and borne solely by the User.
• 15.3. Accident Liability – Vehicles upto 200cc

  In the event of an accident or collision involving a Vehicle with an engine capacity upto 200cc, where the repair cost exceeds INR 20,000, the Company shall initiate an insurance claim, and the User shall pay a fixed amount of INR 20,000, together with downtime charges equivalent to 50% of the applicable daily rental charges for the period during which the Vehicle remains unavailable for use due to repairs.

• 15.4. Accident Liability – Vehicles upto 350cc

  In the event of an accident or collision involving a Vehicle with an engine capacity upto 350cc, where the repair cost exceeds INR 40,000, the Company shall initiate an insurance claim, and the User shall pay a fixed amount of INR 40,000, together with downtime charges equivalent to 50% of the applicable daily rental charges for the period during which the Vehicle remains unavailable for use due to repairs.

• 15.5. Accident Liability – Vehicles with Engine Capacity Between 350cc and 500cc

  In the event of an accident or collision involving a Vehicle with an engine capacity between 350cc and 500cc, where the estimated repair cost exceeds INR 60,000 (Indian Rupees Sixty Thousand Only), the Company shall initiate an insurance claim. The User shall be liable to pay a fixed amount of INR 60,000, together with downtime charges equivalent to 50% of the applicable daily rental charges for the period during which the Vehicle remains unavailable for use due to repairs.

• 15.6. Accident Liability – Vehicles with Engine Capacity Above 500cc

  In the event of an accident or collision involving a Vehicle with an engine capacity above 500cc, the User shall be liable to pay the full estimated repair cost, together with downtime charges equivalent to fifty percent (50%) of the applicable rental/subscription charges for the period during which the Vehicle remains unavailable for use due to repairs.

  Where the estimated repair cost exceeds fifty percent (50%) of the Vehicle's original purchase value, the damage shall be deemed severe, and the Company shall initiate an insurance claim.

• 15.7. General Payment and Insurance Settlement Provisions

  The provisions of this Clause 15.7 shall apply to all liabilities, charges, costs, damages, repair costs, replacement costs, downtime charges, and other amounts payable by the User under Clause 15.

  Notwithstanding any provision of Clause 15 to the contrary, the User shall, at the time of vehicle drop-off or immediately upon demand by the Company, pay the full estimated amount determined by the Company to be payable under this Clause 15, including any repair costs, replacement costs, damage charges, loss-related charges, theft-related charges, and applicable downtime charges.

  Where the Company initiates or pursues an insurance claim in relation to any loss or damage, the User's obligation to make payment under this Clause 15 shall not be suspended, reduced, or deferred pending the outcome of such claim.

  If an insurance claim is subsequently approved and settled, the Company shall refund to the User the insurance proceeds actually received by the Company in respect of the amounts paid by the User, after deducting all legal, recovery, enforcement, administrative, assessment, towing, storage, processing, and related costs incurred by the Company, together with any other amounts due and payable by the User under this Agreement.

  Any refund payable to the User shall be processed within a reasonable period following receipt of the insurance settlement amount by the Company.

• 15.8. Theft Liability
  • 15.8.1. During the rental period, the User shall be solely responsible for the Vehicle and its safekeeping.
  • 15.8.2. In the event of theft or disappearance of the Vehicle, the User shall immediately file a First Information Report (FIR) with the nearest police station and fully cooperate with all legal and insurance procedures until the Vehicle is recovered or the insurance claim is settled.
  • 15.8.3. If the Vehicle is not recovered within thirty (30) days from the date of its theft or disappearance, the User shall pay the replacement value of the Vehicle as determined by the Company. In addition, the User shall continue to pay an amount equal to fifty percent (50%) of the applicable rental/subscription charges until the Vehicle is recovered or replaced. In the event that an insurance claim relating to the theft of the Vehicle is subsequently approved and settled, the Company shall refund to the User the insurance proceeds received, after deducting:
    • 15.8.3.1. All legal, recovery, enforcement, investigation, and related costs incurred by the Company; and
    • 15.8.3.2. Any outstanding amounts payable by the User under this Agreement. Any refund payable to the User shall be processed within a reasonable period following receipt of the insurance settlement amount by the Company.
  • 15.8.4. If the insurance claim is rejected for any reason attributable to the User or otherwise, the User shall be liable to pay the cost of replacement of the Vehicle.
  • 15.8.5. If the User fails to cooperate in the recovery process or fails to make the required payment, the Company may initiate legal proceedings. The User shall be liable for all related legal and recovery costs.
• 15.9. Legal and Recovery Costs

  The User agrees to indemnify and reimburse the Company for all legal, recovery, enforcement, and related costs incurred by the Company in connection with any matter arising under this Clause 15.

Notwithstanding anything contained elsewhere in this Agreement, the Company shall have the sole and absolute discretion to determine whether an insurance claim shall be initiated, pursued, settled, or abandoned in relation to any damage, accident, collision, loss, or theft involving the Vehicle. The User shall have no right to require, influence, object to, or interfere with the Company's decision regarding any insurance claim.

Regardless of whether an insurance claim is initiated, approved, rejected, settled, or denied, the User shall, at the time of vehicle drop-off, immediately pay the full repair cost as determined by the Company, together with downtime charges equivalent to fifty percent (50%) of the applicable rental/subscription charges for the period during which the Vehicle remains unavailable for use due to repair, assessment, or restoration.

The User's obligation to make such payment shall be absolute and unconditional and shall not be affected by the existence, availability, status, or outcome of any insurance claim.

• 17.1. Each Party represents and warrants that it has the full legal right, authority, and capacity to enter into and perform its obligations under these Terms and Conditions and any related documents.
• 17.2. The User shall not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms and Conditions to any person or entity without the prior written consent of the Company.

• 18.1. While using the Services, Users may access or interact with third-party service providers. The Company does not control, endorse, or assume any responsibility for any third-party services, websites, or content accessed through the Platform or otherwise recommended by the Company. Any dealings, transactions, or communications between the User and such third parties are solely at the User's own risk. The Company makes no representations or warranties, express or implied, regarding the quality, suitability, or reliability of any third-party goods or services.
• 18.2. The User acknowledges that access to third-party links may redirect the User to external websites that are not controlled by the Company and may be governed by separate terms of use and privacy policies. The Company shall not be responsible for any loss, damage, or disclosure of information arising from the User's access to such third-party websites. The Company reserves the right, but is not obligated, to disable or remove links to or from third-party websites.

• 19.1. Certain parts of the Services may be interactive in nature. The Company shall not be responsible for the content, information, actions, or conduct of any User or third party during such interactions. The User shall be solely responsible for all interactions and communications with third parties, including any personal or sensitive information voluntarily shared.
• 19.2. The User shall use the Platform strictly for the purposes permitted under these Terms and Conditions and shall not misuse the Services in any manner not expressly authorized herein.

• 20.1. The Company shall own all right, title, and interest in and to all intellectual property rights worldwide, including but not limited to patents, copyrights, trade secrets, trademarks, mask work rights, and all other proprietary rights, in relation to any inventions (whether patentable or not), works of authorship, designs, know-how, content on the Platform, video recordings, ideas, information, and communications, including text chats arising out of or in connection with the Services (collectively referred to as "Intellectual Property").
• 20.2. The Intellectual Property shall include all moral rights and similar rights, including rights of paternity, integrity, disclosure, withdrawal, and any other rights commonly referred to as "moral rights," "artist's rights," or "droit moral," or any similar rights under applicable law.
• 20.3. The Company may, directly or through its representatives, provide the User with certain materials in connection with the Services, including audio, video, written, and oral content ("Company Materials"). All Company Materials shall remain the exclusive property of the Company.

  The User shall not copy, share, distribute, reproduce, or disclose any Company Materials to any third party without the prior written consent of the Company. Any breach of this clause shall cause irreparable harm to the Company.

  The Company grants the User a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the Company Materials solely for personal and non-commercial purposes in connection with the Services.

The User agrees to keep strictly confidential all technical and non-technical information disclosed by or on behalf of the Company, whether before or after the execution of these Terms and Conditions, relating to the Company's business, operations, customers, technology, financial condition, assets, or affairs. This includes information obtained during negotiations, performance, or termination of this Agreement, or otherwise relating to the Services, including but not limited to business plans, forecasts, research, technology, financial information, procurement details, customer lists, sales and marketing strategies, designs, specifications, software, source code, algorithms, trade secrets, know-how, and any other proprietary or confidential information of the Company (collectively, "Confidential Information").

The User shall not disclose, share, publish, or use any Confidential Information for any purpose other than as required for performance under this Agreement, without the prior written consent of the Company.

Confidential Information shall not include information that the User can demonstrate:

• 21.1. Was lawfully known to the User prior to disclosure by the Company;
• 21.2. Is lawfully received from a third party without breach of any confidentiality obligation;
• 21.3. Becomes publicly available through no breach of this Agreement by the User; or
• 21.4. Is required to be disclosed pursuant to applicable law, regulation, or a valid order of a court or government authority, provided that the User gives prior notice to the Company (where legally permitted) and discloses only the minimum required information.

The User shall not engage in any unlawful or prohibited activities on the Platform, including but not limited to:

• 22.1. attempting to breach or violate the integrity or security of the Platform;
• 22.2. transmitting any content that is disruptive, harmful, or competitive to the Services;
• 22.3. submitting false, incomplete, or inaccurate information;
• 22.4. sending unsolicited communications to other Users;
• 22.5. using any automated system, software, tool, or device (including bots, spiders, or crawlers) to access or search the Platform;
• 22.6. circumventing or disabling any security features, usage rules, or digital rights management systems of the Platform; and
• 22.7. engaging in any activity that violates applicable laws or regulations.
• 22.8. Upon becoming aware of any such violation, the Company shall have the right to disable or remove such information and preserve related records for a minimum period of ninety (90) days or longer if required for legal or regulatory purposes.

In the event of any non-compliance with applicable laws, regulations, or these Terms (including the Privacy Policy), the Company reserves the right to immediately suspend or terminate the User's access to the Platform and remove any non-compliant content.

The Company may disclose or transfer User data to its affiliates or governmental authorities where required or permitted by applicable law. The User expressly consents to such disclosure or transfer.

Where required under applicable law, any transfer of sensitive personal data shall be made only to entities that provide an equivalent level of data protection, and only where necessary for the performance of the contract or with the User's consent.

• 23.1. These Terms remain effective until terminated by either the User or the Company. The User may terminate these Terms at any time by discontinuing use of the Platform or notifying the Company.
• 23.2. The Company may suspend access to the Platform or Services, in whole or in part, at any time and for any reason, including technical, operational, or security reasons, without any liability to the User.
• 23.3. The Company may also suspend access for scheduled maintenance, with prior notice of at least forty-eight (48) hours via the contact details provided by the User. Service availability during such maintenance is not guaranteed.
• 23.4. The Company may terminate or restrict the User's access to the Platform at any time, including in the event of breach of these Terms. The Company reserves the right to refuse access to the Platform at its sole discretion.
• 23.5. Upon suspension or termination, the User shall not attempt to access the Platform using the same or any other account. The User shall also lose access to all data, messages, and content associated with the account. Provisions of these Terms that by their nature survive termination, including indemnity, limitation of liability, and warranties, shall continue to remain in effect.
• 23.6. Upon termination, the User shall immediately clear all outstanding dues payable to the Company.
• 23.7. Any rights or obligations that by their nature are intended to survive termination shall continue in effect even after termination of these Terms.

• 24.1. The Company may provide automated and/or customised alerts to the User while providing the Services.
• 24.2. The User acknowledges and agrees that alerts may be delayed, interrupted, or prevented due to various factors beyond the Company's control. While the Company will use reasonable efforts to ensure timely delivery and accuracy of alerts, it does not guarantee the delivery, timeliness, or accuracy of any alert.

The Company shall not be liable for any delay, failure, mis delivery, or error in any alert, nor for any actions taken or not taken by the User or any third party in reliance on such alerts.

• 25.1. The User agrees that the Company may contact the User via telephone, email, SMS, or any other communication method for the following purposes:
  • 25.1.1. Providing or delivering services;
  • 25.1.2. Collecting feedback regarding the platform or services;
  • 25.1.3. Collecting feedback regarding other users;
  • 25.1.4. Sharing information about events, offers, or initiatives relevant to the user; and
  • 25.1.5. Resolving complaints, queries, or issues raised by or relating to the user.
• 25.2. The User agrees to cooperate fully with the Company in relation to such communications.
• 25.3. The User hereby unconditionally consents to receive communications from the Company via SMS, messaging services, and/or voice calls, and acknowledges that such communications are made upon the User's express request and authorization, are transactional in nature and not unsolicited commercial communications under the Telecom Commercial Communication Customer Preference ("TRAI") Regulations, 2010, or any other applicable laws, rules, or regulations as amended from time to time, and are issued in compliance with all applicable regulatory guidelines issued by TRAI or any other competent authority in India or abroad.
• 25.4. The User agrees to indemnify and hold harmless the Company from any losses, claims, damages, or penalties arising due to any complaint made by the User to regulatory authorities regarding such communications; or incorrect contact details (including phone number or email address) provided by the User.

• 26.1. "As Is" Basis

  The Services provided on the Platform are made available on an "as is" and "as available" basis. The Company makes no representations or warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of information.

  The Company does not guarantee the accuracy, reliability, or completeness of any content on the Platform or any linked websites, nor the results obtained from its use.

• 26.2. No Service Guarantee

  The Company, including its directors, employees, agents, partners, and affiliates, does not warrant that:

  • 26.2.1. The Services will be available at all times or in all locations;
  • 26.2.2. The Platform will be uninterrupted, error-free, or free from defects;
  • 26.2.3. Any defects or errors will be corrected;
  • 26.2.4. The Platform or its content will be free from viruses or harmful components;
  • 26.2.5. The Services will meet the User's expectations or requirements.

  The User acknowledges that use of the Services is entirely at their own risk.

• 26.3. Availability

  The Company does not guarantee continuous or uninterrupted access to the Platform or Services at any time or location.

• 26.4. Content Storage

  The Company is not obligated to store, retain, or provide copies of any content or information uploaded or shared by Users. The Platform does not function as a data storage service, except where required under applicable law or the Privacy Policy.

• 26.5. Assumption of Risk – Vehicle Use

  The User acknowledges and agrees that use of any motorcycle or vehicle provided by the Company ("Company-Owned or Controlled Vehicle" or "COCV") involves inherent risks.

  The User voluntarily assumes all risks associated with the use, operation, or riding of a COCV, including but not limited to:

  • Personal injury, disability, paralysis, or death;
  • Property damage;
  • Accidents involving single or multiple vehicles;
  • Risks arising from vehicle condition, maintenance, usage, weather conditions, or road conditions;
  • Risks associated with prototype or pre-production vehicles, if applicable.

  The User confirms that they:

  • Will not operate or ride a COCV under the influence of alcohol, drugs, intoxicants, or impairing medication;
  • Are responsible for inspecting the vehicle before use and ensuring it is in safe working condition;
  • Will operate the vehicle safely, responsibly, and in compliance with applicable laws and Company rules;
  • Meet all eligibility requirements for use of the vehicle.

  The User expressly agrees that the Company shall not be liable for any injury, loss, or damage arising from such use to the maximum extent permitted by law.

• 27.1. Indemnity by User

  The User ("Indemnifying Party") agrees to fully indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, joint venture partners, and their respective directors, employees, contractors, agents, suppliers, and representatives (collectively, the "Indemnified Parties") from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  1. Death, injury, disability, or property damage (including damage to any rented or subscribed vehicle) arising from the use of the Vehicle or Services;
  2. Any negligence, wilful misconduct, or wrongful act of the User during use of the Vehicle;
  3. Any violation of applicable laws, regulations, or these Terms and Conditions;
  4. Any unlawful or prohibited activity, including traffic violations, during the rental or subscription period;
  5. Any breach of these Terms and Conditions by the User;
  6. Any third-party claims arising from the User's use of the Vehicle or Platform.

  The Company reserves the right to assume exclusive control of the defence of any such claim, and the User shall cooperate fully with such defence.

• 27.2. General Release of Liability

  The User, on behalf of themselves and their heirs, legal representatives, successors, and assigns ("User Representatives"), hereby irrevocably releases and discharges the Company and its affiliates, officers, directors, employees, agents, and partners ("Released Parties") from any and all claims, demands, liabilities, or causes of action arising out of or related to the use of Company-owned or controlled vehicles ("COCVs").

  This release includes all claims, whether known or unknown, suspected or unsuspected, arising from operation or riding of COCVs, including claims based on negligence, product liability, breach of warranty, or any other legal theory, to the fullest extent permitted by law.

  The User agrees not to initiate any legal action against the Released Parties in relation to such use and acknowledges that this release is intended to be broad and enforceable to the maximum extent permitted by law.

• 27.3. Limitation of Liability

  To the maximum extent permitted by law, the Company shall not be liable for any:

  1. Indirect, incidental, special, consequential, or punitive damages, including loss of profits, business, goodwill, data, or business interruption;
  2. Loss arising from reliance on the Services;
  3. Direct damages exceeding an amount equal to six (6) months of fees paid by the User;
  4. Any failure or delay caused by circumstances beyond the Company's reasonable control.

  These limitations shall apply regardless of the legal basis of the claim (contract, tort, negligence, or otherwise).

  Nothing in this clause excludes liability that cannot be excluded under applicable law. Claims must be brought within twelve (12) months from the date the cause of action arises.

• 27.4. Exceptions to Liability

  The Company shall not be responsible for any delay, failure, or non-performance of Services arising directly or indirectly from:

  1. Failure of the User to cooperate;
  2. Unavailability or non-responsiveness of the User;
  3. Provision of incorrect, incomplete, or misleading information by the User;
  4. Delay in submission of required information or documents;
  5. Any event beyond the Company's reasonable control, including Force Majeure Events.

We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Services, at any time without any prior written notice to you. We suggest that you regularly check these Terms of Services to apprise yourself of any updates. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Services, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform.

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Services shall survive, remain in full force and effect and continue to be binding and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

If either Party is prevented, hindered, or delayed from performing its obligations under this Agreement due to fire, epidemic, pandemic, accident, strike, labour dispute, war, violence, act of God, or any other event beyond its reasonable control (each a "Force Majeure Event"), then such Party shall be relieved from its obligations to the extent affected by the Force Majeure Event.

The affected Party shall notify the other Party in writing within three (3) days of the occurrence of the Force Majeure Event. Such notice shall include reasonable details of the event, including its nature, cause, and expected duration of delay or impact.

Both Parties shall use reasonable efforts to minimise the effects of the Force Majeure Event and to resume performance of their obligations as soon as the Force Majeure Event ceases or is removed.

Nothing in this Terms and Conditions shall be construed to create any relationship between Company and you other than that of a service provider and user. You do not have the authority to bind Company in any manner whatsoever.

These Terms are personal to you and you shall not assign or transfer or purport to assign or transfer the contract between you and us to any other person.

These Terms of Use are governed by the laws of India. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this Platform, shall be subject to the jurisdiction of the courts at Bangalore.

The Terms and Conditions are the entire agreement and understanding between you and Company with respect to the Services and usage of Platform.