Terms & Conditions
Last updated: March 27, 2026
1. Acceptance of Terms
By accessing or using the MotoRentIndia platform ("Service"), creating an account, or renting any vehicle, you ("User", "Customer") agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our Service. These terms apply to all visitors, registered users, and customers of MotoRentIndia.
2. Eligibility
To rent a vehicle you must: (a) be at least 18 years of age; (b) hold a valid motor vehicle driving licence issued by the Government of India appropriate for the vehicle category you wish to rent; (c) provide accurate and truthful personal information during registration; and (d) not be prohibited by any applicable law from entering into a contract. MotoRentIndia reserves the right to refuse service to any person who does not meet these requirements.
3. Account Registration
You must register an account to book a vehicle. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify MotoRentIndia immediately at info@motorentindia.com if you suspect any unauthorised use of your account. MotoRentIndia will not be liable for any loss or damage arising from your failure to protect your account credentials.
4. Booking & Rental Agreement
A booking becomes confirmed only upon receipt of a confirmation notification from MotoRentIndia. At the time of vehicle pickup, you must present: (a) a valid government-issued photo ID (Aadhaar, Passport, or Voter ID); (b) your original driving licence; and (c) any security deposit as specified at the time of booking. The rental period begins at the time of vehicle handover and ends when the vehicle is returned to the designated pickup point in satisfactory condition.
5. Pricing & Payments
All prices displayed on the platform are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Prices are charged per calendar day (or part thereof). Additional charges may apply for: (a) late returns beyond the agreed return time; (b) excess kilometres driven beyond the daily limit (if applicable); (c) fuel shortfall; and (d) traffic violations or fines incurred during the rental period. Payments are processed through our secure payment gateway. MotoRentIndia does not store full card details.
6. Cancellation & Refund Policy
Cancellations made more than 48 hours before the scheduled pickup time will receive a full refund. Cancellations made between 24–48 hours before pickup will receive a 50% refund. Cancellations made less than 24 hours before pickup or no-shows will not be eligible for a refund. Refunds, where applicable, will be processed within 5–7 business days to the original payment method. MotoRentIndia reserves the right to cancel any booking and issue a full refund if a vehicle becomes unavailable due to unforeseen circumstances.
7. Vehicle Usage & Prohibited Activities
You agree to use the rented vehicle only for lawful purposes. The following are strictly prohibited: (a) sub-letting or lending the vehicle to a third party; (b) using the vehicle for commercial transportation of passengers or goods; (c) operating the vehicle under the influence of alcohol or drugs; (d) riding outside the agreed geographic zones; (e) participating in racing, stunts, or off-road activities (unless on a vehicle specifically designated for such use); (f) tampering with the vehicle's odometer, GPS tracker, or any safety system; and (g) transporting hazardous or illegal materials. Breach of these conditions may result in immediate termination of the rental and full liability for any resulting damage.
8. Damage, Loss & Liability
You are responsible for the vehicle from the time of pickup until return. You must report any accident, theft, or damage to MotoRentIndia and the relevant authorities immediately. You are liable for: (a) all damage to the vehicle not covered by the applicable insurance; (b) the full replacement cost in the event of total loss or theft; and (c) any third-party claims arising from your negligent operation of the vehicle. MotoRentIndia shall not be liable for any injury, loss, or damage arising from the use of our vehicles beyond what is required by applicable law.
9. Insurance
All vehicles are covered by third-party motor insurance as mandated by the Motor Vehicles Act, 1988. This covers third-party bodily injury and property damage only. Comprehensive own-damage cover may be offered as an optional add-on at the time of booking for an additional fee. The insurance does not cover damage resulting from violation of these Terms, driving under intoxication, or breach of the Motor Vehicles Act.
10. Intellectual Property
All content on the MotoRentIndia platform — including text, graphics, logos, images, and software — is the property of MotoRentIndia or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent from MotoRentIndia.
11. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
13. Modifications to Terms
MotoRentIndia reserves the right to update or modify these Terms at any time. Changes will be published on this page with an updated "Last updated" date. Continued use of the Service after any modification constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us at: MotoRentIndia, 30, Bethal Layout, 2nd Cross Road, Shanti Nagar, Bengaluru, Karnataka – 560025 — Email: info@motorentindia.com — Phone: +91 97384 17030.