Legal

Terms & Conditions

Last updated: May 11, 2026

TERMS AND CONDITIONS FOR HIRING OF VEHICLES WITH MOTORENTINDIA

This Agreement is entered into between:

MOTOPRIME VENTURES PRIVATE LIMITED, a company incorporated under the provisions of the Companies Act, 2013, having its registered office at Ground Floor, No. 30, 2nd Cross Road, Bhetal Layout, Shanti Nagar, Bengaluru, Karnataka – 560025 (hereinafter referred to as "MotoRentIndia", which expression shall, unless repugnant to the context or meaning thereof, be deemed to include its successors, administrators and permitted assigns), of the First Part;

AND

The person hiring the vehicle(s) (hereinafter referred to as the "Hirer" or "You", which expression shall, unless repugnant to the context or meaning thereof, include any person authorised by the Hirer to ride the vehicle(s), as well as his/her heirs, legal representatives and permitted assigns), of the Second Part.

MotoRentIndia and the Hirer shall hereinafter be collectively referred to as the "Parties" and individually as a "Party".

DEFINITIONS AND INTERPRETATION

  • The term "Hirer" shall include the Rider(s) authorised by the Hirer.
  • Where the Hirer is not the Rider, the Hirer shall ensure strict compliance of all terms by such Rider. Any breach by the Rider shall be deemed a breach by the Hirer, who shall remain fully liable.
  • MotoRentIndia reserves the right to terminate this Agreement and repossess the vehicle at any time if the Hirer/Rider is found to be involved in, charged with, or convicted of any offence, including traffic violations. In such cases, no refund or compensation shall be payable.

ACCEPTANCE OF TERMS

By accepting these Terms (including via click-wrap methods such as "I Agree" / "I Accept"), the Hirer enters into a legally binding agreement. Electronic consent shall be deemed valid under applicable Indian laws. Failure to accept these Terms shall render the Hirer ineligible to hire any vehicle.

3. PREAMBLE

WHEREAS MotoRentIndia is engaged in the business of renting motor vehicles; AND WHEREAS the Hirer has applied for hiring a vehicle by furnishing necessary details and selecting the vehicle, rental period, and applicable tariffs; NOW THEREFORE, the Parties agree to be bound by these Terms.

4. ASSUMPTION OF RISK AND LIABILITY

The Hirer acknowledges that all risks during the period of custody of the vehicle shall be borne solely by the Hirer. Any unlawful use or violation of law shall render the Hirer absolutely liable, and the Hirer agrees to indemnify MotoRentIndia against all liabilities arising therefrom.

5. TERMS OF USE OF VEHICLE

The Hirer/Rider shall:

  • Comply with all provisions of the Motor Vehicles Act, 1988 and applicable laws.
  • Possess a valid driving licence and furnish original documents as required.
  • Adhere to safety requirements including mandatory helmet usage.

Not:

  • Carry more than one pillion rider;
  • Drive under the influence of alcohol or drugs;
  • Use mobile phones or electronic devices while riding;
  • Transport prohibited or hazardous goods;
  • Use incorrect fuel.

The Hirer shall be liable for all traffic violations, fines, penalties, and legal costs.

6. SPEED, VIOLATIONS AND PENALTIES

  • Over speeding or violation of traffic rules shall result in personal liability of the Hirer.
  • Insurance benefits shall stand void in case of such violations.
  • MotoRentIndia may impose graded penalties and blacklist the Hirer at its discretion.

7. USE RESTRICTIONS

The vehicle shall not be used:

  • For commercial transport or excessive load;
  • For racing, competitions, stunts, on any race tracks or unlawful activities;
  • Outside the permitted geographical area without prior approval.

8. RETURN, DAMAGE AND BREAKDOWN

The vehicle shall be returned in the same condition at the agreed time and place.

The Hirer shall bear:

  • Towing charges (subject to limited exceptions);
  • Repair costs for damages due to negligence;
  • Cost of lost keys, locksets, or accessories.

In case of damage:

  • The Hirer shall pay repair costs not covered by insurance;
  • Loss of revenue (downtime rental) shall also be payable;
  • Insurance claims shall be at MotoRentIndia's sole discretion.

9. ACCIDENTS AND REPORTING

The Hirer shall:

  • Inform MotoRentIndia within one (1) hour of any accident or incident;
  • File police complaints where required;
  • Provide a written statement with complete details.

Failure to comply shall void insurance protection.

10. FINES, PENALTIES AND LEGAL LIABILITY

All fines, penalties, or legal costs imposed due to usage of the vehicle during the hire period shall be borne by the Hirer, including third-party liabilities.

11. CANCELLATION AND REFUND POLICY

Refunds shall be governed as follows:

  • No refund for no-show;
  • 50% refund — when cancelled between 6–24 hrs;
  • 75% refund — when cancelled between 24–72 hrs;
  • 90% refund — when cancelled before 72 hrs;
  • Full Refund when booking is cancelled due to unavailability.

MotoRentIndia reserves the right to cancel bookings under specified circumstances, including non-availability, force majeure events, or non-compliance.

12. DOCUMENTATION AND ELIGIBILITY

The Hirer must provide valid identity and driving documents. MotoRentIndia reserves the right to reject bookings for insufficient documentation.

Minimum age requirements:

  • 21 years for standard bikes;
  • 23 years for higher engine capacity bikes.

13. CROSS-BORDER USE

Prior approval is required for interstate travel. Permits and taxes must be paid by the Hirer. Insurance shall not be valid without such compliance.

14. MECHANICAL FAILURE

Mechanical failures are inherent risks. MotoRentIndia shall provide reasonable assistance but does not guarantee repair timelines. No liability shall arise for delays or personal losses.

15. PRIVACY

The Hirer consents to collection and use of personal data for:

  • Compliance with legal requirements;
  • Customer support and emergency assistance;
  • Business analytics and promotional purposes.

Vehicle tracking may be used for security and operational purposes.

16. INDEMNITY

The Hirer agrees to indemnify and hold harmless MotoRentIndia, its officers, employees, and agents against all claims, damages, losses, liabilities, and expenses arising from:

  • Use or misuse of the vehicle;
  • Breach of this Agreement;
  • Third-party claims.

17. NON-ASSIGNMENT

The Hirer shall not assign or transfer rights under this Agreement. Any authorised Rider must be disclosed in advance.

18. OFFERS AND PROMOTIONS

MotoRentIndia reserves the right to modify or revoke offers at its sole discretion without prior notice.

19. NO AGENCY

Nothing in this Agreement shall be construed to create any agency, employment, or partnership relationship between the Parties.

20. DISPUTE RESOLUTION

All disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Bengaluru, India.

21. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by the laws of India. Courts at Bengaluru shall have exclusive jurisdiction.

22. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Parties and supersedes all prior communications. Any modification must be in writing and duly executed.
By creating an account or making a booking on MotoRentIndia, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.